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RAG from the public website plus TXT, MD, CSV and JSON
AiUse Voice AI
A Voice AI website widget — without SIP or a phone number
AiUse Voice AI Widget is embedded with one script and starts a live voice conversation only after the visitor acts. It answers from approved material, clarifies intent and gives the manager context rather than an unexplained phone number.
- RAG from the public website plus TXT, MD, CSV and JSON
- Sales, consultant, support, booking or a custom role
- Allowed domains, daily sessions, concurrency, rate limits, hard timeout and pause
A WebRTC widget and a SIP agent are different products
A live conversation in the visitor’s browser over WebRTC — no phone number, SIP or PBX. A separate implementation for inbound and controlled outbound telephone calls.
| AiUse Voice AI Widget | AiUse Voice AI for SIP |
|---|---|
| Visitor’s web browser | Telephone network over SIP |
| A live conversation in the visitor’s browser over WebRTC — no phone number, SIP or PBX. | A separate implementation for inbound and controlled outbound telephone calls. |
| Learn more: AiUse Voice AI Widget | Learn more: AiUse Voice AI for SIP |
What the business receives
The manager receives qualification, contact details and a concise Telegram summary; the full conversation goes to email or an agreed CRM.
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Sales, consultant, support, booking or a custom role
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Allowed domains, daily sessions, concurrency, rate limits, hard timeout and pause
How launch works
Enter the website URL to create a draft knowledge base.
An administrator reviews facts, role, languages and prohibited claims.
We provide a temporary personalised demo for test conversations.
After approval, you receive a safe public widget ID and one embed script.
Who this fits and when
Voice AI is useful when the same first-line questions recur every day, response speed affects the sale, and a manager needs context before joining personally. It is not a replacement for a negotiator: the agent handles first contact, routine explanation, qualification and a deliberate handoff.
By default the workflow retains a transcript rather than raw audio. Retention, recipients and deletion are agreed before launch; transcripts, phone numbers, emails, keys and RAG content are excluded from advertising analytics.
What happens inside the system
The voice interface is only the visible layer. Behind it sit speech recognition, the dialogue model, retrieval from the approved RAG knowledge base and speech synthesis. Each component can fail differently, so acceptance uses real questions and tests factual accuracy, response delay, language switching, contact capture and human handoff separately.
A knowledge base is not an indiscriminate copy of the website. We separate verified facts from promotional claims, remove stale prices, establish source priority and state what the agent does not know. Instructions found inside uploaded material are treated as untrusted content, never as commands that can silently change the agent’s policy.
After launch, raw conversation count is not the success metric. We inspect whether the visitor understood the offer, whether the required qualification fields were captured, whether usable context reached the manager and whether a failed session can be explained. Transcripts support controlled improvement while personal data stays out of advertising systems.
Control, security and honest limits
Quality depends on the microphone, browser, knowledge base and chosen model. The AI must not invent prices, terms or promises; complex cases need a human handoff.
Scope and price are confirmed after the call flow, integrations, languages and expected conversation volume are checked.
Questions and answers
Is the API key exposed in the browser?
No. Keys stay server-side; the browser receives only a public widget identifier.
When is the microphone activated?
Only after an explicit user action and the browser’s permission prompt.
Can we upload our own knowledge?
Yes. TXT, MD, CSV and JSON can supplement the website and be reviewed in the admin panel.
Who reviews the knowledge base?
AI prepares the draft, but an administrator reviews facts, sources, allowed answers and human-handoff rules before launch.
How is usage spend controlled?
Daily sessions, concurrent conversations, rate limits, maximum duration and pause are configured for each widget or calling workflow.
Build a demo from my website
AiUse Voice AI Widget is embedded with one script and starts a live voice conversation only after the visitor acts. It answers from approved material, clarifies intent and gives the manager context rather than an unexplained phone number.